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Appointments
For non-urgent issues, please read the information below.
Requesting an appointment with practice may not be necessary, and it may be that help and advice is available elsewhere.
Pharmacy
Many conditions can be treated without the need to see a GP.
See a pharmacist for advice first if you are experiencing any of these illnesses or conditions:
Who to see?
Advice
Book an Appointment
Appointments
Ways to book
- Request an appointment online
- Telephone: 01373 301301
Some appointments are available to book directly through The NHS App
Home visits
If you think you need a home visit:
- Telephone: 01373 301301
Home visits are suitable for some patients but are not needed in most instances.
Your request will be assessed to ensure it is neccesary.
Young people
You can make your own appointment even if you are under 16.
We provide a confidential service to all our patients. The only time we would share information without your consent is if you or someone else could be in danger, but we would always try to talk to you about this first.
For information and advice on services for young people:
Fit notes (Sickness certificates)
You must give your employer a fit note (sometimes called a 'sick note or sickness certificate') if you have been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
For information and advice on travelling abroad:
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Telephone us on 01373 301301
- Cancel an appointment online
- Cancel through the NHS App
Out of Hours
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre (UTC) if:
- You have an urgent medical issue requiring on the day attention
The nearest UTC to Frome Medical Practice is:
Frome Community Hospital Enos Way, Frome BA11 2FH
Frome UTC is open 7 days a week from 8am to 9pm. The last patient is admitted at 8:30pm but there may be times when the UTC needs to close early.
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.