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Appointments
For non-urgent issues, please read the information below.
Requesting an appointment with practice may not be necessary. Help and advice is also available elsewhere.
Pharmacy
Many conditions can be treated without the need to see a GP.
See a pharmacist for advice first if you are experiencing any of these illnesses or conditions:
Who to see?
Advice
Book an Appointment
Appointments
Or, if we have asked you to book any of the following appointments, the NHS App is the quickest and easiest way to do this:
- B12 injections
- Blood tests
- Blood Pressure plus
- Cervical screening (smear tests)
- ECG
- INR
Visit the NHS App page for details
If you cannot use our online options, our team can support you by completing the online form on your behalf over the phone.
Telephone: 01373 301301
Appointments for Young People
You can book your own appointment even if you are under 16. See appointments above.
If you are between 13 and 19 years old you can also drop into our Young Person’s Clinic. Here you can get sexual health, contraception, anxiety, stress, and mental health advice.
This is available without booking every Wednesday afternoon, 3pm to 5pm, in Area 7.
We provide a confidential service to all our patients. We will not share information without your consent unless you or someone else could be in danger. We would always try to talk to you about this first.
Home visits
If you think you need a home visit:
- Telephone: 01373 301301
Home visits are suitable for some patients but are not needed in most cases.
We will assess your request to make sure it is necessary.
Fit notes (Sickness certificates)
If you have been ill for more than 7 days in a row and have taken sick leave you must give your employer a fit note. This includes non-working days, such as weekends and bank holidays.
A fit note is sometimes called a 'sick note' or 'sickness certificate'.
Travel vaccinations
For information and advice on travelling abroad:
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Telephone us on 01373 301301
- Cancel an appointment online
- Cancel through the NHS App
Out of Hours
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre (UTC) if:
- You have an urgent medical issue requiring on the day attention
The nearest UTC to Frome Medical Practice is:
Frome Community Hospital Enos Way, Frome BA11 2FH
Frome UTC is open 7 days a week from 8am to 9pm. The last patient is admitted at 8:30pm but there may be times when the UTC needs to close early.
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.