Digital Health Support

Digital Health Drop Ins

• Tuesday 10am to midday in the Live Well room (main reception area) at the practice
• Thursday 4pm to 8pm in the Live Well room (main reception area) at the practice

Digital Health Pop Ups

• 1st and 2nd Tuesday of the month in Frome Library from 1pm to 3pm
• 2nd Saturday of the month venue and time to be confirmed (please check our events page or social media for details)
• 3rd and 4th Tuesday of the month Sainsbury’s, Frome from 1pm to 3pm
• 3rd Wednesday of the month Fair Frome, Marston Trading Estate from 10am to midday

Digital Cafe

• Every Thursday 10am to 11:30am, in the cafe at the Cheese and Grain

What are we doing to help patients get online?

We have a dedicated Digital Health Connector Team. 

Our Digital Health Connectors are here to support patients. They can help with a range of digital health issues, including: 

• Downloading, setting up, and using the NHS App

• Ordering repeat prescriptions

• Accessing your medical health records (Learn about your GP health record)

• Requesting appointments using our online appointment request form 

• Monitoring blood pressure 

• Setting up video consultations (Learn more about video consultations)

• Online diabetes support 

• Using Frome Medical Practice's online forms

• Help with anything else related to using technology or getting online

For help, contact the team through our online form. You can also meet them in person for help at one of our digital health support sessions detailed below. 

Digital health drop-ins at Frome Medical Practice 

We hold a digital health drop-in twice a week at the practice. These sessions are for patients registered with Frome Medical Practice only. You do not need to book.

The Digital Health drop-in is in the glass room in the main reception area:

• every Tuesday from 10am to 12pm.

• every Thursday from 4pm to 8pm. 

At the drop in our Digital Health Connectors will be available to help you with any digital issues you may have.

Please bring your device with you. We may need access to your text messages and or emails to help you. 

Digital health pop ups around Frome

We hold digital health pop ups at venues around Frome. These sessions are for patients registered with Frome Medical Practice only. You do not need to book.

Digital Health pop ups take place at:

• Frome Library - 1st and 2nd Tuesday of the month 1pm to 3pm

• Sainsbury’s, Frome - 3rd and 4th Tuesday of the month 1pm to 3pm 

• Fair Frome, Marston Trading Estate - 3rd Wednesday of the month 10am to 12pm

• Various venues / times - 2nd Saturday of the month

Check our events page or social media for details of where the pop ups are taking place each week. 

Please bring your device with you. We may need access to your text messages and or emails to help you. 

Digital Café at the Cheese and Grain

We hold a Digital Café in partnership with Spark IT, in the Cheese and Grain, Frome. It is free for all Frome residents to attend. There is no need to book.

• The Digital Café is every Thursday from 10am to 11.30am.

Please bring your device with you. We may need access to your text messages and or emails to help you.