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Prescriptions
Please follow these guidelines:
- Order your repeat prescription at least 1 week before you are due to run out.
- Order earlier than 1 week if there are bank holidays coming up.
- Please allow us 72 hours (3 working days) to process your prescription request.
- Only order what you need when requesting repeat prescriptions.
- We do not accept repeat prescription requests over the phone.
Ordering a Repeat Prescription
Repeat prescriptions can be ordered in the following ways:
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
The NHS App has limitations when it comes to making requests for items that you do not need every time.
If you’re looking to request an item like this, try the other options below.
Online Form
Order your repeat prescription via our online Repeat Prescription form.
You don’t need an account to use our online form.
In Person
Please allow us 3 working days to process your prescription request.
You can order in person by returning the right-hand half of a previous prescription.
Or you can submit a handwritten request. You must include your name, date of birth and requested medication.
Place your request in the prescription box next to our Information Desk.
You may also write out an order for someone else. You must include their name, date of birth and requested prescription.
By Post
Please allow at least 14 days, if requesting your medication by post.
You can post your prescription slip or written request to us at the practice.
Our Address:
Prescriptions
Frome Medical Practice
Enos Way
Frome
BA11 2FH
Prescription Queries
Please use these options to ask about your prescription.
- For the fastest reply use our online form.
- Telephone the prescription team Monday to Friday from 10am to midday. Contact them by ringing 01373 301301 and selecting option 4.