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Prescriptions
Please follow the guidelines and choose the right option for you.
- Please order your repeat prescription at least 1 week before you are due to run out (longer if there are bank holidays.)
- Please allow us 72 hours (3 working days) to process your prescription request.
- Only order what you need when requesting repeat prescriptions.
- We do not accept repeat prescription requests over the phone.
Ordering a Repeat Prescription
Repeat prescriptions can be ordered in the following ways:
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Online Form
Order your repeat prescription via our online Repeat Prescription form.
You don’t need an account to use our online form.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice.
Please allow an extra 2 working days for your pharmacy as they will need time to prepare your medications.
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
Please allow us 3 working days to process your prescription request.
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Or you can submit a handwritten request. You must include your name, date of birth and requested medication.
Place your request in the prescription box next to our Information Desk.
You may also write out an order for someone else. You must include their name, date of birth and requested medication.
By Post
Please allow at least 14 days, if requesting your medication by post.
You can post your prescription slip or written request to us at the practice.
Our Address:
Prescriptions
Frome Medical Practice
Enos Way
Frome
BA11 2FH
Prescription Queries
Please use the following options to raise a query about your prescription.
- For the fastest response please use our online form.
- Telephone the prescription team Monday to Friday from 10am to 12pm on: 01373 301301 and selecting option 4